GENERAL QUESTIONS

Is there any obligation if I send you some photos to look at?

NO - you are under no obligation if you send me photos. I would love to look at your photos and give you an idea of what sort of portrait could be created. There is no charge whatsoever for this. Email them to me or ask me for my mailing address.

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I've never heard of a money-back guarantee on commissioned artwork! how do you do this?

I guarantee that I will create a beautiful portrait based on the photos you supply, or you will get your money back. If I find that I am unable to create a portrait that I am satisfied with, I will refund 100% of your money - the deposit, the shipping EVERYTHING! I have done this even when I have spent hours and hours on the portrait. I will not send you a portrait that is not up to my standards! If, however, I feel that I have created a wonderful portrait, and you just don't like it because it isn't "what you thought it would be" I will work on it and attempt to make it a reflection of your concept - but I am not a mind-reader and cannot see what you see in your head. If you are still not satisfied after seeing your portrait in person, I will refund your final payment when you return the portrait to me, but not your original deposit. After receiving your portrait, you have 3 days to contact me for any changes or if you are unsatisfied with your portrait. If you do not contact me during this time, the deposit is no longer refundable, although I will refund your second payment if you return the painting to me.

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Is this a REAL fine-art portrait?

Your portrait will be a classic portrait created using time-honored techniques in fine art. The materials I use are all archival professional grade. If you ever have a problem with a portrait that you commission, please let me know and I will take care of it. I've even fixed portraits that got accidentally damaged, usually for no charge ;o)

Oil or Acrylic portraits are usually done on a high quality gallery-wrap canvas - there are no staples visible on the sides or back. Let me know and I can paint the sides and the canvas may be hung unframed, if you like. They can also be painted on a wooden panel, which is more stable when there are humidity & temperature changes.

Watercolor portraits are painted on very high quality archival paper - usually 150-300 pound paper.

Pastels are created on archival sanded paper, velour or pastel paper, depending on which I think is most appropriate for the subject.

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Can I see an example of a reference photo and the portrait side by side?

Sure, each of the following shows the reference photo and the final portrait:

Maddie & the Cats Pastel Portrait		DAILY PAINTINGS My Newest Paintings aren't here - join to see them Special Offers & MORE Email: Stumble It!
This portrait above was composed of 5 separate photos since the dog was afraid of the cats! Click here for more photography hints

Emily
Watercolor Portrait

How long does a portrait take?

Fine art takes time. I stay pretty booked up but I work on a number of portraits at the same time. This allows me to spend a lot of time on each portrait and to be able to objectively view the portrait as it develops. Because of this, I usually start on your painting within a few days or weeks of the time that you approve the layout. Normally a portrait takes between two to eight weeks to complete, but that is because I let it "rest" between sessions so I can get a more objective view of it. I can shorten the time in most cases.

Please click here to to see if there is time to create a portrait for you!

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I HAVE to have the portrait right away - can you rush it?

YES - If you are getting a pastel or watercolor, I can ship a completed portrait to you in as little as two weeks if I can work it into my schedule, EVEN OILS can be rushed. If I am fully booked up, it may not be possible. I will try to work it out as best I can. If you need the portrait for a certain date, please be sure to tell me when you first talk to me about it.

I have recently begun using a new oil paint that dries on demand, so it's possible to produce even archival oil paintings at the last minute.

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What if I don't like the portrait when you're finished?

You have 5 days after receiving your portrait during which you can decide if you like your portrait. If you are not happy with it, I will either modify it to your satisfaction, or you will get 100% of your money back! After the 5 day period, you may still return the portrait and have your second payment refunded, but will not recieve your initial deposit back.

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Pastel Portrait

What is the deadline to order a portrait for Christmas?

Watercolor & Pastels may be ordered until practically the last minute; Oil portraits take a bit longer because they have to dry before they can be shipped. It really depends on my schedule and whether I have time to do your portrait. I hate to have anyone disappointed, so click here to and see if I can work you in. If you would like a portrait for a special occasion, and it is too late, I can provide you with a beautiful certificate representing the portrait which can be presented with the promise of a gorgeous portrait to come!

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Do you take credit cards?

Yes, you can use credit cards through PayPal. If you sign up for PayPal by clicking here, you will get a $5 bonus for joining.There is a 5% surcharge on the portrait for credit card processing.

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Can I have reproductions or notecards made of my portrait? Who owns the copyright? Do I have to give you permission to display the artwork?

Artists retain copyright of all artwork they create. This means that when you purchase or commission artwork, the artist is the only person who can authorize copies, including photographs, notecards, and even display on a website. I am very happy to allow you to showcase your portrait on your website, but you are not allowed to reproduce it in any way without permission. I can create notecards and prints of your portrait, or some other artwork on the site. If you are interested in ordering a print of your own artwork or of anything you see on the website, please click here to . Although I retain copyright, I do not reproduce your portrait as prints or notecards without discussing it with you first. However, I may use it as an example on my site. Even this will not be done if you object.

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Can you tell me when you put up new artwork?

Yes, I would love to keep in touch and let you know when new works are available for viewing on the site! Just enter your email address in the box below, and I'll let you know!

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